Terms of Service
Effective 9 November 2026. Plain-language version.
These terms govern your use of the Gridlode website, dashboard and API. By creating an account or calling the API you agree to them.
1. The service
Gridlode provides APIs and tools that return publicly available web data, such as domain registration records, DNS records and the content of public web pages. Engines marked "coming" are not yet available and may change.
2. Your account
You must give accurate information, keep your password and API keys secret, and are responsible for activity under your account. One person or organization per free account.
3. Credits and payment
Credits are prepaid units consumed by API calls at the price shown for each engine. Failed requests are not charged.
Pack credits do not expire while your account is in good standing. Subscription credits roll over for one month as described on the pricing page.
Unused, unexpired pack credits bought in the last 14 days can be refunded on request. Free credits have no cash value.
4. Acceptable use
You must follow our Acceptable Use Policy. We may suspend accounts that break it, put the service at risk or fail to pay.
5. Your responsibilities for data
You are responsible for how you use the data you receive, including complying with privacy, anti-spam and telemarketing laws and with the terms of the websites the data comes from where they apply to you.
6. Availability
We aim for high availability and publish live status, but the service is provided "as is". Sources change and some data may be incomplete or temporarily unavailable.
7. Liability
To the extent allowed by law, our total liability for any claim is limited to the amount you paid us in the 12 months before the claim. We are not liable for indirect or consequential losses.
8. Changes and termination
We may update these terms and will notify account holders of material changes by email at least 14 days in advance. You can close your account at any time by emailing support.
Questions: [email protected]